For general information and/or questions, email tinac@vbcassdhd.org or

call 269-621-3143, ext. 0.   When sending an email, be sure to put in subject line as much information as possible. Doing this will help us determine what questions/requests are legitimate.

For the Customer Service/Complaint Line, contact:

         *   In Van Buren County 269-621-3143, ext. 500 to leave a detailed,

                  confidential message or ext 336 to speak with the Administrative

                  Assistant.

         *   In Cass County 269-445-5280, ext. 323 to leave a detailed,

                  confidential message or contact the Administrative Assistant

                  at the Van Buren County phone number listed above.

Whenever you feel you have a valid complaint regarding the handling of your protected health information, download the form below and follow all instructions

HIPAA (Health Insurance Portability and Accountability Act) Privacy Complaint Form and instructions